Music Cruises

Music Tours and Festivals Independent
 
Music Tours for Groups
 
Self-Guided Tours Independet Tours
 
Archeology and History Tours
 
Religious Tours
 
Cooking and Wine Tours
 
Guided Escorted Tours
 
South America Tours
 
European Spa Vacations
 
Testimonials
 
Frequently Asked Questions
 
European Cruise Holidays
 
Testimonials
 


Site Map
 


Our Partners

 

Terms and Conditions

 

Allegro Holidays Frequently Asked Questions: 

How can I choose my performances that are part of your music package? 
At the time of reservation, simultaneously with booking the hotel space for you, we are requesting from our suppliers all the  music/opera performances that are available in the cities you are visiting while   your stay in those cities. You will be given a selection of performances from which you can pick the ones you like.

How am I going to receive those performance tickets?

All tickets to all the performances you order from us are being delivered to your hotel in all cities. Upon checking-in to your hotel the receptionist/concierge will hand you an envelop containing all tickets to your performances. In addition, for your piece of mind the emergency phone numbers and other contact details of our ticket brokers will be listed on our performance ticket voucher, which will be emailed or mailed to you after we receive your final payment, well  before you depart  for your vacation. We have never had a case during our 17 years of existence when a ticket was not delivered to the right hotel/customer.

Can I modify the packages?
If you are booking non-escorted independent tours, we can customize the package according to your needs. We can do alterations, omission and additions to the existing programs or you can just send us an email allegro@allegroholidays.com to let us know what exactly you wish to do and we will price your request.

Can I upgrade my performance tickets?
 Most of our packages are based on middle category performance tickets with the exception of Prague and Budapest where we usually include some of the best seats of the opera and concert houses. If you wish to upgrade your performances to the best available seats in other cities, please let us know at the time of reservation and we will check what surcharges would apply.

Is there a pick-up transfer from the hotels to the concert/opera venues?
Normally the packages do not include transfer to the performances, please read the section: "Package Includes" on your applicable tour package page. It is however, possible to order transfers in advance if you wish to do so for extra cost. It is usually cheaper for individual passengers to take a taxi from the hotel. For groups we recommend prearranged transfers.

In what currencies are the tours/packages listed on the website?
Most of them are listed in Euros since all European suppliers accept payments only in Euros.
The top left hand box of each price chart indicates that the prices are in Euros or US dollars. As you will notice, there is a little star beside the US$ sign. If you scroll down below the price chart, you will find the explanation. * means, US dollar rate varies depending on the exchange rate. There are minor variations in the US$ price from day-to-day. Right now 1 euro = 1.34 US$

What other currencies can I use for payment?
We also accept Canadian dollars. If the payment is by credit card, the credit card companies automatically convert the funds for you into your local currency. Most credit card companies charge a small conversion fee of around 2%. You can check the exact percentage by phoning your credit card company.

Can I pay by check? 
Personal checks are accepted up to 90 days before departure. Within 90 days you can send  cashiers checks, money orders or bank transfers in US or Canadian funds. We also accept payment through PAYPAL

What credit cards can I use for payment?
Visa, Master Card AX

How do I receive my documents?
The invoice and the optional cancellation insurance form will be issued and emailed or mailed to you upon confirmation of the booking. Final documents are issued as soon as we receive full payment. Most vouchers are sent to you as email attachments, however certain numbered documents, rail or airline tickets have to be mailed to you usually by express mail. Certain cruise documents are issued only 3 weeks prior to sailing. In these cases we can email you the copies of the cruise documents in advance for your piece of mind while you will receive the originals by mail. You will receive the express mail deliveries within 3-12 days depending on which continent you live.

When is the final payment due?
For most packages we require final payment 40 days before departure. Certain cruises require 60 or 90 days advance payment. You will be advised about your final payment date at the time of reservation. If you have less than 40 days before your tour/package starting date, full payment is required upon booking

I am insecure about booking on internet. How can you assure me that my reservation is in order?
You will receive our official invoice with all the details of our company including registration and tax account numbers. All vouchers show the contacts of the local hotels and other suppliers  with contact names and emergency phone numbers. You can call those numbers any time before departure to verify that your reservation is in order.

I am not familiar with your company. Can I get references?
Yes, if you contact us, we will give you phone numbers of several European government tourist boards or consulates as well as the main phone number of the travel agency licensing office. We are not allowed to give out private passengers' phone numbers. You can also check our testimonials page   or the about us page

How can I make sure I read the rates correctly?
All rates for all packages are listed per person based on 2 people and also in case of some independent packages on 3 people in the room. If you travel alone single rate applies. You have to look for the double rate if you have 2 people in your party, and for the triple rate if there are 3 of you. Most times cost varies depending on seasonalities. All price charts give rates for all seasons usually for a one-year period. Escorted tour or cruise rates are usually listed as one price per season with single supplement specified as an extra cost. If something is not clear, please send us an email or call us toll free at
1 800 838 6860 Monday-Friday. We are closed on Saturdays and Sundays

What exactly is the single supplement?
The published rate of a tour is always calculated per person but based on 2 people sharing the same hotel room throughout the tour. Single supplement is an additional cost on top of the tour rate that single people who wish to stay in a single room during the duration of the trip would have to pay.
E.g. Tour rate is listed as euro 1000, single supplement as euro 200. It means if you are traveling alone on this tour, you pay euro 1200. However, if a friend joins you, you would only have to pay euro 1000. Your friend also pays the same amount.

Can I avoid paying the single supplement if I am willing to share my room with an other single person on the tour?
No, we do not handle single matching. We do not know the tour members personally. We are not aware of their sleeping or washroom habits and do not wish to hear complaints about incompatible roommates.  We suggest you travel with a friend or family member if you wish to avoid paying for the single supplement.

 

Home Page | Contact Us | Site Map | Privacy Policy

Independent Music Tours | Music Cruise in Europe | Escorted Music Tours in Europe | Escorted Tours in Europe | European Independent Tours | European Spa Holidays | Archeology and Ancient History Tours | Religious Tours |
Cooking and Wine tours | Latin and South America Tours

Allegro Holidays - Specialty European Tours
Toll-Free: 1.800.838.6860  Worldwide: 416.362.5000 
E-mail:  allegro@allegroholidays.com

All Contents Copyright Allegro Holidays 2013