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General
Conditions
Availability: Most hotels, arrangements and packages in our programs
are available on an instant confirmation basis. However, certain
hotels and some programs may be available on request only.
Deposit and Payments
For FIT (Independent) bookings and packages, we
require a nonrefundable deposit of Euro 200 or $ 250 0.00 per
person at the time of reservation. Final payment is due 21 days prior
to departure. For music packages and cruises we require Euro 500 or $
600 nonrefundable deposit at the time of reservation. Full
payment is due 40 days before departure, Cruise final payment
deadlines vary, inquire at the time of reservation. If reservation is
made within 40 days of departure, payment must be by cashier's check,
certified check, money order or bank transfer only. Documents will
not be released until full payment has been received.
Changes in reservation
Subject to a $25 or Euro 20 handling fee.
Prices
The rates quoted are based on our current tariffs, foreign exchange
rates are calculated on the day of the final payment and might be
subject to change.
Responsibility of Allegro Holidays ("ALH")
ALH and/or its agents act only in the capacity as agents for the
passenger in all matters connected with hotel accommodations,
sightseeing tours and transportation, whether by rail, air, bus
automobile, ship or any other means, and as agents hold themselves
free of responsibility for any damage or inconvenience occasioned from
any cause whatsoever. ALH and/or its agents will not be responsible
for any damage, expense or inconvenience caused by late arrivals or
departures, change of schedule, strikes or any other conditions, nor
will they be responsible for the loss of or damage to baggage or any
of the passenger's belongings. ALH reserves the right to not accept or
retain any person on a tour at any time before and during the tour.
ALH has the right to book other hotels within the same or upgraded
category than stated in the tour packages.
Cancellation
Cancellation of any package and/or land arrangements before the final
payment deadline is subject to a Euro 200 or $250.00 (for
music packages and cruises Euro or US$ 500 or 600 ) cancellation
fee per person, plus any charge imposed by the airlines. All tickets
to cultural performances are fully nonrefundable after reservation is
made. Cancellation after the final payment deadline or no-show are
subject to the full cost of the package.
There is no refund for any unused portion of the tours and packages.
We recommend you to purchase cancellation insurance which would
protect you in case you have to cancel your holiday due to medical
reasons in the family. It also protects you for expenses arising from
flight delays as well as from supplier defaults. Please inquire about
rates.
Delivery of Documents
Most documents are sent to you as email attachments,
however, reservations made within 40 days of departure may require
special courier delivery of documents that can not be emailed, at the
client’s expense. Should the desired hotel, or program be "sold
out", we will make alternative suggestions to meet your requirements
within the same accommodation category.. |
